GTspins Casino Terms and Conditions

This page sets out the terms and conditions that govern your use of our platform. It explains the relationship between you and us, describes key rules you must follow, and explains how we handle accounts, payments, promotions and disputes. By using the site or placing any bets or wagers you agree to these terms and any additional terms that apply to specific products or promotions.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details, including username and password. You must provide accurate and complete information when registering and keep your contact details up to date. We may suspend, restrict or close accounts where we suspect fraud, abuse, multi-accounting, credit card chargebacks, or other prohibited activity. You must not share your account or allow others to use it.

Eligibility requirements

Access to our services is limited to persons who meet applicable legal requirements. You must be at least 18 years old or of a higher age if required by local law. We may carry out identity, age and address checks at any time and refuse or cancel registrations that do not meet eligibility criteria. Access may be restricted in jurisdictions where online gambling is not permitted.

Acceptable platform use

You must use the platform lawfully and in good faith. Prohibited activity includes, but is not limited to, use of bots or automated software, collusion, manipulation of games or sporting events, abuse of bonus terms, and any conduct intended to circumvent limits or security measures. We monitor user activity for compliance and may take action where behaviour breaches these terms.

General bonus and promotion rules

Promotions are subject to their own specific terms in addition to these terms. Unless a promotion states otherwise, only one bonus may be active on an account at a time and promotions cannot be transferred between accounts. Wagering requirements, eligible games, maximum bet limits and expiry periods will be set out in the promotion terms. We reserve the right to withhold or revoke bonuses and related winnings where we reasonably suspect bonus abuse or fraud.

Deposits and withdrawals

All deposits and withdrawals are subject to verification checks. We may require documentation to confirm identity, address and the source of funds before processing withdrawals. Transaction limits, minimums and processing times vary by payment method and may be displayed in your account. We aim to process withdrawals promptly but cannot guarantee specific timeframes; payments may be delayed while verification or security checks are completed. Fees charged by payment providers may apply.

Account limits and responsible play

You may set deposit, loss and session limits, and use self-exclusion or time-out tools. We may also apply limits to accounts in line with safer gambling obligations. Prolonged inactivity or breach of responsible play policies may result in account suspension or limit changes.

Dispute resolution

If you have a complaint you should contact our customer support in the first instance. We will investigate and aim to resolve disputes promptly. If we are unable to reach an agreement, you may refer the matter to the relevant independent dispute resolution service where available. Any legal claims shall be brought in the appropriate courts and governed by applicable law.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified to you by email or via a notice on the site. Continued use of the platform after changes are published indicates your acceptance of the updated terms. We may also suspend or restrict access to services at our discretion for maintenance, security or compliance reasons.